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Shipping & Returns

Shipping Policy

At Bellevia, we are committed to providing a smooth and reliable shopping experience. We carefully process every order to ensure your beauty products arrive safely and on time.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Delivery times may vary depending on your location and shipping method selected at checkout.

Estimated delivery time:

  • United States: 7–15 business days

Please note that shipping times may be affected by factors outside of our control, including holidays, weather conditions, and carrier delays.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. You can use this information to follow your package until it arrives.

Shipping Information

Please make sure your shipping address is correct before completing your purchase. Bellevia is not responsible for delays or lost packages caused by incorrect address information provided by the customer.

If you have any questions about your order, our customer support team is always here to help.

Thank you for choosing Bellevia.

Return & Exchange Policy

At Bellevia, customer satisfaction is our priority. We want you to love your beauty products and have a positive shopping experience.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return, the product must be unused, unopened, and in its original packaging.

Due to hygiene and safety standards, opened beauty and skincare products cannot be returned.

How To Request A Return

To start a return, please contact our customer support team with:

  • Your order number

  • Reason for the return

  • Photos of the product (if applicable)

Once your return request is approved, we will provide further instructions.

Refunds

After we receive and inspect your returned item, your refund will be processed to your original payment method. Please allow a few business days for your bank or payment provider to complete the transaction.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review your request and provide the best solution.

Exchanges

We currently offer exchanges only for items that arrive damaged or with a manufacturing issue.

Thank you for trusting Bellevia with your beauty journey.

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